Symantec ongoing renewal scam

I honestly don't know what to do with this (see below). Symantec has automatically opted me in to renew the license on a product I uninstalled months ago. Their email originates from symantec.com but redirects me to enter my username and password at mynortonaccount.com (hello? phishing, anyone?).

Let's take a poll, should I:

  1. Report the email as a phishing scam?
  2. Report the practice to whatever consumer watchdog I can find.
  3. Wait for the charge to appear on my credit card and then register a fraudulent charge?
  4. Suck it up and visit mynortonaccount.com to cancel? (...and implictly legitimize what can only be fairly described as a shady business practice.)
  5. [Update: according to symantec, I agreed to this when I bought the product. Actually, I didn't buy it- it was part of some free promotion. I don't remember any kind of opt-out option when I bought it- remember to read the fine print!]

Comments

Post new comment

The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.

More information about formatting options

Captcha
This question is for testing whether you are a human visitor and to prevent automated spam submissions.
13 + 1 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.